By Brian Freeman
In order to fix anything you must have the proper tools, and in the world of tools, Craftsman is the most trusted brand.
Consider Craftsman tools the Gucci of the tool world for one good reason—the Craftsman hand tools are guaranteed forever. According to Craftsman website, “If any Craftsman hand tool ever fails to give complete satisfaction, return it to Sears for free repair or replacement.” This warranty for the consumer gives specific rights to return any hand tool for any reason, which means they have an unlimited lifetime warranty.
This lifetime warranty program was instituted by Sears when they began selling the Craftsman line in 1927 and requires no receipt or dated proof of purchase. If the owner takes the item into a local retail store, it may be replaced or repaired free of charge—no questions asked.
This guarantee is the most coveted among tool-aholics, and it's one of the reasons why Craftsman tools are the most purchased tools in the United States. Craftsman tools are very expensive new, but the trick is find them used at pawn shops, flea markets, or buy them from somebody who has no clue about the warranty.
Personally, I travel to flea markets to buy used Craftsman tools. The tools often look broken or rusted, but it does not matter because it is all covered by the warranty. Just to give an example, I bought large ratchet from a flea market which only cost four dollars. I returned the ratchet to the Sears store and got brand new 25 dollar ratchet.
Buyer beware this only applies to handtools (i.e. cutters, ratchets, wrenches, sockets, etc.). Electrical tools have a limited warranty that is usually still very good, but I am wary to purchase them.
Check online to view the warranties on electrical tools before buying.
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